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A Message to Our Valued Customers


In 2023, several major events occurred within the financial services industry that caused consumer concern regarding the safety of their deposits. While these events have since passed, and did not impact MountainOne in any way, we want to share the following information with you so you are well informed. It’s in our nature!

Here are the top three things you need to know:

  1. First and foremost, we want to ensure you that as a DIF Member Bank, all deposits with MountainOne are fully insured in excess of FDIC coverage. You can find our DIF membership verbiage on all website, print and digital communications.
  2. Second, you can rest assured the Massachusetts banking system is strong, stable, and reliable. MountainOne, specifically, is a growing institution, and well positioned for today’s economic environment. Our capital base and asset quality are very strong, and we have a well-defined strategic direction with a focus on local customers and businesses. Our most recent Annual Report includes a deep dive on our financial position.
  3. Lastly, our Mountaineers are here to guide you through any uncertainty. It’s in our nature! We encourage you to reach out to your banker and lender if you have any questions about your accounts, or the recent events that have taken place in the banking industry.


Personal & Business Banking

Randy Burdick, Vice President
Berkshires Regional Community Banking Officer

Lucille Weare, Vice President
South Shore Regional Community Banking Officer

Commercial Lenders

Click here for a full listing and contact information for our Commercial Lenders.

Please don’t hesitate to contact us with your questions. The MountainOne herd is our top priority, and our Mountaineers are at the ready to assist you.

Thank you,
Your Customer Care Team
MountainOne Bank

Media Inquiries: please contact Jill Amato, SVP, Marketing & Community Banking at
617-285-9411 or

SCHEDULED MAINTENANCE: Digital Banking may be unavailable on Sunday, June 16, between 12:00am–4:00am for routine system maintenance. Please submit any transactions before or after this timeframe. Thank you!

HOLIDAY NOTICE: In observance of Juneteenth National Independence Day, all MountainOne offices will be closed Wednesday, June 19. As always, our Digital Banking services are available 24 hours a day.