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About

A genuine commitment to our customers. It’s in our nature.

 

 

Every day, our customers are busy earning paychecks, raising kids, opening small businesses, dreaming of bigger and better. Banking isn’t exactly top of mind for them. But at MountainOne, it’s all we think about. And because we do, our customers rely on our team to deliver the kind of services and products that make banking more convenient and innovative—and their lives easier.

It’s not just our business mission; it’s in our nature.

We’ve been helping customers navigate the landscape of banking, insurance, and investments for almost two centuries. And we continue to provide the sure footing and down-to-earth, dedicated experts they need to face challenges big and small. Today, tomorrow and up ahead—no mountain too high.

Meet Mo

When it comes to spokesgoats, he's the G.O.A.T. Mo is a reminder that at MountainOne, banking isn’t just on our minds; it’s in our nature.

Meet Our Spokesgoat

Leadership

MountainOne’s leadership team works collaboratively to build strategies that move the organization forward; to cultivate a positive workplace where Mountaineers can succeed and grow their careers; and to deliver solutions of real value that help individuals, businesses, and community institutions manage their financial lives with clarity and confidence.

Learn About Our Leadership Team

Community

MountainOne is proud to be a part of our local communities since 1848. We offer a variety of resources including our Community Dividend Program, financial education outreach and employee volunteer services. 

How We Help Our Communities

Careers

MountainOne is dedicated to the local communities we serve, with a mission of delivering solutions of real value that help individuals, businesses, and community institutions manage their financial lives with clarity and confidence.

Join Our Team

Our Mission

To deliver solutions of real value that help individuals, businesses, and community institutions manage their financial lives with clarity and confidence.

Our Core Commitments

Asset Quality

Customer Care

Operational Distinction

Professional Development

Regulatory Accountability

Community Engagement

Mo's Storybook

Saving, goal-setting, and decision-making can feel like a big climb—but Mo the MountainOne Spokesgoat is here to help! Mo’s two storybooks, the award-winning “How to Climb a Mountain” and the brand-new “Something to Save”, turn these important lessons into engaging adventures.

History

MountainOne is proud to celebrate our long standing history with our Mountaineers, valued customers, and community. We are immensely proud of our unwavering commitment to the communities we serve, and we look forward to continuing that work for years and years to come.

MountainOne Diversity and Inclusion Statement

At MountainOne we recognize that promoting diversity and inclusion is both inherent to our success and consistent with our core values. We are committed to providing a workplace that embraces diverse cultures, perspectives, backgrounds and ideas.  We believe that creating a work culture that is inclusive and respectful allows our employees to fully develop their skills, focus on their work, and make valuable contributions. 

Our commitment extends beyond our employee hiring and development practices as we continually work toward diversity and inclusion in every area within our organization.  We are mindful that these values are equally relevant to the services and products we provide to our customers, the vendors and contractors we do business with, and to the communities that we serve.

Recent Updates

May 8, 2025

MountainOne is proud to announce the promotion of six Mountaineers to Officer roles, a reflection of the organization’s ongoing commitment to developing talent from within. These Mountaineers exemplify leadership, professionalism,...

May 5, 2025

MountainOne is pleased to announce that it has been named a 2025 Best Places to Work by the Boston Business Journal. The Boston Business Journal’s annual ranking showcases the Massachusetts...

PROTECTING THE HERD: We have received recent reports of Fraudsters impersonating MountainOne representatives in an effort to gather customers' personal or account credentials. They may claim a correction needs to be made to your account or ask you to verify your personal or account credentials. MountainOne WILL NEVER REQUEST your account credentials, and you should never share your account credentials with anyone. If you are ever in doubt regarding a call or email you received, please call us at 855.444.6861.