Skip to main content

Business Financial Relief

We're here to help you navigate this rough terrain.

Learn about our Relief Programs for Businesses below.

MountainOne Loan Payment Deferral

MountainOne’s COVID-19 Commercial Loan Payment Deferral Program

COVID-19 is a global crisis that has an economic impact across every industry. We understand these are unprecedented times, and are here to support you as you explore your options for financial relief. Please contact your MountainOne lender directly to discuss your financial needs.

Coronavirus Relief Options & The Small Business Association (SBA)

Learn about other COVID-19 Funding Programs available through the SBA

The economic disruption of the Coronavirus (COVID-19) outbreak continues to negatively impact small businesses in every community across the country. In March 2020, the President signed into law the CARES Act, containing $376 billion in relief for American workers and small businesses. Since then, an additional $900 billion in COVID relief legislation was signed into law in December 2020.

Please see below for current programs available to small businesses as a result of these efforts:

The SBA’s Paycheck Protection Program (PPP) provides loans to help businesses keep their workforce employed during the Coronavirus (COVID-19) crisis. This program expired on May 31, 2021.

Borrowers may qualify for full loan forgiveness if during the 8 to 24 week covered period following loan disbursement employee and compensation levels are maintained, the loan proceeds are spent on payroll costs and other eligible expenses, and at least 60 percent of the proceeds are spent on payroll costs. Please email our team at or contact your MountainOne lender to discuss your eligibility for PPP loan forgiveness.

We encourage you to visit the SBA website to learn more about Payroll Protection Program (PPP) loans and loan forgiveness. You can also email our team at or contact your MountainOne lender with any questions.

The SBA will automatically pay 6 months of principal, interest, and any associated fees that borrowers owe for all current 7(a), 504, and Microloans in regular servicing status as well as new 7(a), 504, and Microloans disbursed prior to September 27, 2020. This relief is not available for Paycheck Protection Program loans or Economic Injury Disaster loans. Borrowers do not need to apply for this assistance. The Economic Aid Act also authorized additional debt relief payments to 7(a), 504, and Microloan borrowers beyond the six-month period prescribed in the CARES Act. The level of assistance varies based on when the loan was approved and will begin on or after February 1, 2021. Please contact your lender for questions on the availability of this assistance for your SBA loan.

For current SBA Serviced Disaster (Home and Business) Loans: Existing SBA disaster loans approved prior to 2020 in regular servicing status as of March 1, 2020, received an automatic deferment of principal and interest payments through December 31, 2020. This initial deferment period was subsequently extended through March 31, 2021. An additional 12-month deferment of principal and interest payments will be automatically granted to these borrowers. Borrowers will resume their regular payment schedule with the payment immediately preceding March 31, 2022, unless the borrower voluntarily continues to make payments while on deferment. It is important to note that the interest will continue to accrue on the outstanding balance of the loan throughout the duration of the deferment.

Learn more about these programs


We know these are stressful times and the myriad relief options and requirements can be confusing. We are here to help! You can also call our Customer Care Center at 855-444-6861 Monday – Friday from 8am-6pm or Saturday from 9am-12pm.

*In connection with American Express’s acquisition of Kabbage, Kabbage established K Servicing to maintain consistency in the way you manage your existing loans. Any Kabbage Funding loans or PPP loans taken prior to October 16, 2020—as well as new PPP loans—will be managed by Kabbage, Inc. through K Servicing.

SCHEDULED MAINTENANCE: Digital Banking may be unavailable on Sunday, May 19, between 12:00am–4:00am for routine system maintenance. Please submit any transactions before or after this timeframe. Thank you!

HOLIDAY NOTICE: In observance of Memorial Day, all MountainOne offices will be closed Monday, May 27. As always, our Digital Banking services are available 24 hours a day.