Safety & Security
This page provides you with timely Safety and Security information, as well as tips and tricks to keep you and your accounts safe and secure. Be sure to check back often!
Protecting the Herd
We’d move mountains to protect your accounts. That’s why MountainOne invests in enhanced fraud monitoring tools that can help detect unwanted account activity hopefully before it’s too late. If we see something unusual, we may give you a call! If you receive a call from one of our Mountaineers, don’t fret! We’ll ask you a few questions to confirm the details of your transactions, but we won’t ever ask you for your non-public personal information over the phone.
Furthermore, MountainOne does not use unsolicited email, text messages or any social media to discuss your account information, or to ask for non-public personal information. If you are ever in doubt regarding a communication you received, please hang up and contact us directly at info@mountainone.com or 855.444.6861.
Bottom line? We’re helping in the fight to stopping fraud in its tracks. It’s in our nature!
Important Updates & Scam Alerts
Coronavirus Scams
- Business-to-business COVID scams
- Scammers cash in on confusion over vaccine verification methods
- Let's talk about Coronavirus Scams during Older Americans Month
- Scammers target loved ones of COVID-19 victims
- Ignore bogus COVID vaccine surveys
- More scams to follow new COVID-19 rescue plan
- Scammers cash in on COVID-19 vaccine confusion
- New COVID scam target: Small business owners
- Nursing homes: Stimulus payments are for residents
- Avoid a COVID-19 vaccine-related scam
- Find COVID-19 scam resources & more in multiple languages
- Giving wisely in the time of COVID
- Non-filers: Expect a letter about your stimulus check
- Steer clear of work-at-home scams
- Small businesses: Where to go for financial relief information
- Fake emails about fake money from a fake COVID-19 fund
- Is a scammer getting unemployment benefits in your name?
- How to avoid COVID-19 government imposter scams
- COVID-19 scams targeting college students
- COVID-19 contact tracing text message scams
- Did an ID thief steal your stimulus check? Report it!
- New funding for Coronavirus SBA loans attracts scammers
- Don't click links in unsolicited text messages
- Detecting Stimulus Payment Scams
- Coronavirous stimulus payment scams
- Work-at-home jobs could be a scam
- Scammers are using COVID-19 messages to scam people
- Remote learning & children's privacy
- Coronavirus checks: flattening the scam curve
- Avoid scams while finding help during quarantine
- Seven Coronavirus scams targeting businesses
- Want to get your Coronavirus relief check? Scammers do too.
- Spot the scam with #FTCScamBingo
- Tips to avoid Coronavirus scams and protect your money
- FTC: Coronavirus scams, Part 2
- Avoid Coronavirus scams
- FDIC: Insured Bank Deposits Are Safe; Beware of Potential Scams Using Agency's Name
- Coronavirus: Scammers follow the headlines
- Think critically about Coronavirus news & information
- Social distancing from COVID-19 robocall scams
- Grandparent scams in the age of Coronavirus
Identity Theft Resources
Fraud Resources
- Debit Card Fraud Monitoring Program
- Thumbprint Signature Program
- The ABA's #BanksNeverAskThat Campaign
- Don't abbreviate 2020. It's for your own good.
- Fake Check Scams
- Money Wiring Scams
- ATM Safety Tips
- Latest Tax Scams from the IRS
- Social Security Scams
- IRS Email Impersonation Scam
The Federal Trade Commission provides excellent information on fraud scams.
- Avoid online shopping scams
- Family emergency scams
- Rental car scams
- Avoid job scams
- How to spot a government impersonator scam
- More money is coming to families and scammers are ready
- MoneyGram refund program opens to take claims
- How to get less spam in your email
- Unwanted calls? Just block 'em and report 'em
- Hang up on auto warranty robocalls
- What to know about Cryptocurrency and scams
- No money, honey - romance scams
- Don't open your door to grandparent scams
- Don't let job scams block your path forward
- Avoid payment scams while rebuilding your finances
- New IRS imposter scam targets college students & staff
- Spotting scammy emails
- Fake unemployment sites are phishing lures
- Billed for an SBA EIDL loan you don't owe?
- Fake prize offers don't pay
- DEA Imposter Scam
- Not love, actually - online romance imposter scams
- Scam "US Trading Commission" website is not FTC
- Phishing texts about packages & more
- Hawking in a winter wonderland
- College students, watch out for this scam
- Trending "Investment Coaching" Scams
- Fake Clorox & Lysol websites try to take people to the cleaners
- What to do if someone steals your identity
- Reporting fraud helps everyone - now it's easier to do this with the FTC
- Scams that start on social media
- Have you gotten a collection call about a debt you don't recognize?
- Fake check scams and your small business
- Scammers prey on your kindness during disasters
- FBI sees rise in online shopping scams
- Another imposter scam - customer service scammers
- Scammers impersonate the FTC, too
- Fraudulent funders = big woes for small businesses
- What's a money mule scam?
- Fake offers for secret shopper jobs
- Reading your credit report
- Free credit reports
- Protecting small business from imposters
- How to Spot, Avoid and Report Tech Scams
- What to ask before buying internet-connected toys
- Charity Scams
- Pass It On - fraud prevention resources for older adults
- SIM Swap Scams
- Disaster -related Scams
- Phony Online Car Sales Scams
- Worshipers Gift Card Scams
- Beware Fake Equifax Breach Settlement Websites
- Grandkid Scams
- Imposter Scams
- IRS Imposter Scams
- Medicare Scams
Cyber Security
- Protect your business when looking for small business financing
- Back to business: Where's your data?
- Ransomware - The threat and how to think about it
- Ransomware - Cybersecurity & Infrastructure Security Agency (CISA) Resources
- Ransomware prevention
- Protecting your small business - a collection of cybersecurity videos from the FTC
- Hang up on tech support calls
- Four Things You Should Do Before Upgrading Your Smartphone
- Disposing of Electronic Devices Safely
- Business Email Compromise (BEC) Scam
- Stay Safe Online
- Stop.Think.Connect.
- Protect Your Identity
- Digital Defense Online Training
- Social Engineering
- Online Banking Security
Business eBanking Risk Assessment- Your Computer's Security
- Phishing
- Secure Website Phishing
- Keep Your Child Safe Online
- Small Business Phishing
- A Cybersecurity Guide for Financial Institution Customers
- A Cybersecurity Guide for Non-Profits & Small Businesses
- Small Biz Cyber Planner
- Cybersecurity Top Resources for Small & Midsize Businesses
- Data Security Made Simpler
- Safeguard Business Network & Customer Credentials
- Small Business Email Authentication