For Your Security
Click here for Digital Defense online training through MountainOne.

This page is dedicated to helping you safeguard your personal information and to providing you with important banking and other financial updates.

Be sure to check back often, as we post any recent information related to fraud and identity theft scams on this page. Our goal is to help you keep your personal and financial information safe and secure.

MountainOne does not use unsolicited email, text messages or any social media to discuss your account information. We will never ask for private information using these methods, and you should be cautious of any attempts trying to obtain this private information. Your privacy is important to us. If you are ever in doubt regarding a communication you received, please contact us directly at info@mountainone.com or 855.444.6861.

Alerts & Warnings

  • Concerned about the Equifax breach? Read our FAQs to learn more about the breach and how to protect yourself.
  • Avoid Debit Card Fraud - Police say skimming devices found inside gas pumps. Skimmers take credit card information when cards are scanned and pass along to third parties. Read article here on skimmers in Berkshire County. Check out this video on tips to spot skimmers at gas pumps. Click Personal Banking for instructions to turn Debit Card off & set up Alerts.

Security Information

Security Links 

 

For Individuals

For Businesses

Money Wiring Scams
We’ve seen an increase in local customers and businesses who have been tricked into thinking they need to wire money. Be careful, and use these precautions.

 Business Email Compromise (BEC) Scam
The BEC is a sophisticated scam targeting businesses working with foreign suppliers that regularly perform wire transfer payments. Read this important FBI bulletin to avoid having your businesses targeted by fraudsters.
Tax Scams
The IRS put out it's 2017 list of top identity theft and other scams around tax time.

Internet Security Essentials for Business
Use these tips and resources to protect your business account.

Free Annual Credit Report
Under federal law you are entitled to a copy of your credit report once every 12 months from all three credit reporting agencies - Experian®, Equifax® and TransUnion®. Every consumer should check their credit reports from each of the 3 bureaus annually. Doing so will make sure your credit is up-to-date and accurate. Each reporting agency collects and records information in different ways and may not have the same information about your credit history.

 Small Biz Cyber Planner
Learn how to create a cybersecurity plan for your business.

A Cybersecurity Guide for Financial Institution Customers
Offers tips to financial institution customers on protecting and maintaining their computer systems, mobile devices, and connections to the Internet. 

A Cybersecurity Guide for Businesses
Includes information on safeguarding systems and data, and other things to consider in a networked environment.

ATM Safety Tips
Use these precautions to protect your ATM card and yourself while using an ATM.

10 Cybersecurity Strategies for Small Business
Use these strategies to protect your business, your customers and your data from cybersecurity threats.

Grandparents Scam
Grandparents are the target of a recent scam. Callers have been posing as distressed teens who have been in an accident in Canada and need emergency money from Grandma or Grandpa to help them out. Don’t fall for this scam! Click here to learn more.

Data Security Made Simpler
Read this for best practices on protecting your business' customer data.

Deter...Detect...Defend
Use these steps outlined by the Federal Trade Commission to protect yourself from Identity Theft.

The Electronic Payments Association Corporate Account Takeover Resource Center
Use this for resources on mitigating corporate account takeover.

Phishing
Learn how to avoid being lured into email scams.

 

Fake Check Scams
Don’t fall prey to fake checks-in-the-mail scams. Learn how to avoid becoming a victim at FakeChecks.org