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Logging into the New Digital Banking Platform

Please click here to view, download, or print LOGIN INSTRUCTIONS for all MountainOne customers.

  • Existing Users: These login instructions are for all existing individual, business, and business token Digital Banking users logging into our new Digital Banking platform for the first time on or after Tuesday, October 10.
  • New Users: If you are not an existing user, and would like to enroll in Digital Banking for the first time on or after Tuesday, October 10, go to www.mountainone.com, click on the blue LOGIN button. Under Digital Banking, select “Enroll.”

SCHEDULED MAINTENANCE: Digital Banking may be unavailable on Sunday, December 7, between 12:00am–4:00am for routine system maintenance. Please submit any transactions before or after this timeframe. Thank you!

WINTER STORM ALERT: MountainOne offices & branches in Berkshire County & Pioneer Valley (North Adams, Pittsfield, Williamstown, Stockbridge, Longmeadow, West Springfield, and Wilbraham) will close at 3 pm today, Tuesday, December 2. The South Shore branches (Rockland, Quincy, and Scituate) remain open normal business hours. Please stay safe! As always, our Online and Mobile Banking services are available 24 hours a day.

HOLIDAY NOTICE: In observance of Christmas, all MountainOne offices will close at 12 pm on Wednesday, December 24, and will be closed on Thursday, December 25. As always, our Digital Banking services are available 24 hours a day.

HOLIDAY NOTICE: All MountainOne offices will close early at 2:00 pm on Wednesday, December 31 (New Year’s Eve) and will be closed on Thursday, January 1 (New Year’s Day). As always, our Digital Banking services are available 24 hours a day.