Skip to main content

Positive Pay

Fraud Prevention Made Simple

Enhanced Fraud Protection with Positive Pay​

Fraud continues to rise and evolve, but MountainOne has you covered with Positive Pay. Our Positive Pay service offers enhanced and adaptive fraud prevention software designed to detect and deter fraudulent transactions before they impact your account. Utilizing industry-leading fraud detection technology, Positive Pay provides peace of mind by safeguarding your finances against unauthorized activity.

Get started with Positive Pay; stop by your favorite branch office or call us. We’ll help you get set up and answer your questions regarding Positive Pay.

What You Receive With Positive Pay

Forged and Altered Check Detection
Enhanced Fraud Detection Software Using Payee Match
Unauthorized ACH Detection
Reconciliation Reporting​
Automated Email Notifications of
Possible Fraudulent Transactions

Navigating Positive Pay

Positive Pay How-To Guide! These step-by-step videos will help you make the most of our Positive Pay features. Whether you’re submitting issued checks, managing exceptions, or performing a quick search, we’ve got you covered.

Quick Exception Processing

Review and resolve check exceptions in just a few steps.

Add New Issued Check

Add an issued check to keep your records up to date.

 
Submit Issued Check File

Easily upload your issued check file to keep your records accurate and secure. 

Check Search

Quickly locate any check by date, amount, or check number.

Banking for Your Business

SCHEDULED MAINTENANCE: Digital Banking may be unavailable on Sunday, December 7, between 12:00am–4:00am for routine system maintenance. Please submit any transactions before or after this timeframe. Thank you!

WINTER STORM ALERT: MountainOne offices & branches in Berkshire County & Pioneer Valley (North Adams, Pittsfield, Williamstown, Stockbridge, Longmeadow, West Springfield, and Wilbraham) will close at 3 pm today, Tuesday, December 2. The South Shore branches (Rockland, Quincy, and Scituate) remain open normal business hours. Please stay safe! As always, our Online and Mobile Banking services are available 24 hours a day.

HOLIDAY NOTICE: In observance of Christmas, all MountainOne offices will close at 12 pm on Wednesday, December 24, and will be closed on Thursday, December 25. As always, our Digital Banking services are available 24 hours a day.

HOLIDAY NOTICE: All MountainOne offices will close early at 2:00 pm on Wednesday, December 31 (New Year’s Eve) and will be closed on Thursday, January 1 (New Year’s Day). As always, our Digital Banking services are available 24 hours a day.