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MountainOne Bank Announces Officer Promotions

Wednesday, January 13, 2016

North Adams, MA – Robert Fraser, President and Chief Executive Officer of MountainOne Bank, has announced promotions for long-time employees Alicia Benoit and Lisa Mineau.


Benoit, who joined MountainOne in 1986, has been promoted to Electronic Banking Officer, having served in roles of increasing responsibility within the Electronic Banking Department. According to Fraser, “Alicia is a dedicated and valuable employee whose knowledge and expertise of electronic deposit service products has enabled MountainOne to offer our customers superior electronic banking products. Her successful oversight of electronic deposit systems, as well as her efforts on behalf of customers, are the basis for this promotion.”

As Electronic Banking Officer, Benoit is responsible for the implementation, enhancement and support of electronic deposit products and services for MountainOne Bank. She oversees the daily operations of the Electronic Banking Department and manages risk monitoring programs related to these services.

Benoit participates in local community events as a volunteer and also serves on the Employee Contribution Committee for MountainOne Bank. She lives in Clarksburg with her husband, Ken, and their two children.


Mineau joined MountainOne in 1981 and has been promoted to Human Resources Officer. Mineau has served the bank in many capacities over the years, including payroll administrator and customer service representative. According to Fraser, “Lisa has been a dedicated employee for 34 years. This promotion is well-deserved as she continues to take on additional responsibilities within the Human Resources Department.”

As Human Resources Officer, Mineau is actively involved in many aspects of the hiring process, employee benefits enrollment, payroll administration, and new employee training.

Mineau is an active member of the local community, and currently serves as Trustee of the Greylock Community Club. She has also participated on the MountainOne Relay for Life Team for the past 10 years. Mineau lives in North Adams with her husband, Jeff.


Founded in 1848, MountainOne Bank has assets of over $840 million and provides a broad range of banking services supporting the needs of personal and business customers. MountainOne Bank has three full service offices serving the Berkshires, three serving Boston South, and one serving Boston North. MountainOne Bank is a subsidiary of MountainOne Financial, a mutual holding company headquartered in North Adams, MA. The following companies operate as divisions of MountainOne Bank: Coakley, Pierpan, Dolan & Collins Insurance; True North Insurance; and True North Financial (financial professionals offering securities and advisory services through Commonwealth Financial Network®, Member FINRA/SIPC, a Registered Investment Advisor).

SCHEDULED MAINTENANCE: Online & Mobile Banking will be unavailable on Sunday, September 24, between 12:00am–6:00am due to routine system maintenance. Should you need access to your accounts, please arrange to submit transactions before or after this scheduled maintenance, visit your local MountainOne branch or call our Customer Care Team during normal business hours at 855.444.6861.

All MountainOne offices will close early on Tuesday, September 19 at 1:00 pm, so our Mountaineers can attend our annual ‘All Mountaineer’ companywide event. Normal business hours will resume on September 20. As always, online and mobile banking services are available 24 hours a day, seven days a week. Click the button for more information.