Back to COVID-19 Pandemic Financial Relief Program

We’re here to help you navigate this rough terrain.

Learn about our Relief Programs for Businesses below.




MountainOne’s COVID-19 Commercial Loan Payment Deferral Program

COVID-19 is a global crisis that has an economic impact across every industry. We understand these are unprecedented times, and are here to support you as you explore your options for financial relief. Please contact your MountainOne lender directly to discuss your financial needs. 

[Back to top]


Learn about other COVID-19 Funding Programs available through the SBA

The economic disruption of the Coronavirus (COVID-19) outbreak continues to negatively impact small businesses in every community across the country. In March 2020, the President signed into law the CARES Act, containing $376 billion in relief for American workers and small businesses. Since then, an additional $900 billion in COVID relief legislation was signed into law in December 2020.

Please see below for current programs available to small businesses as a result of these efforts:

Payroll Protection Program (PPP) Loans - available through May 31, 2021

The SBA's Paycheck Protection Program (PPP) provides loans to help businesses keep their workforce employed during the Coronavirus (COVID-19) crisis. Originally set to expire on March 31, 2021, the program will now remain open until May 31, 2021.

President Biden recently announced several Program changes aimed at delivering equitable relief to hard-hit small businesses. You can learn more about these Program changes on the SBA website at:  

How to apply:

  • PPP First Draw Loans: We have partnered with K Servicing* to provide you access to First Draw PPP loans. First-time program participants can click on the link below to apply.

First Draw PPP Loan Application

  • PPP Second Draw Loans: Qualifying businesses who have previously received a PPP loan may apply for second round funding through the same lender from which you obtained your First Draw loan. MountainOne has once again partnered with K Servicing* and Windsor Financial to provide you with access to these loans. Please email our team at or contact your MountainOne lender to discuss your eligibility for a Second Draw PPP loan.   

Loan Forgiveness:

Borrowers may qualify for full loan forgiveness if during the 8 to 24 week covered period following loan disbursement employee and compensation levels are maintained, the loan proceeds are spent on payroll costs and other eligible expenses, and at least 60 percent of the proceeds are spent on payroll costs. Please email our team at or contact your MountainOne lender to discuss your eligibility for PPP loan forgiveness.

We encourage you to visit the SBA website to learn more about Payroll Protection Program (PPP) loans and loan forgiveness. You can also email our team at or contact your MountainOne lender with any questions.

Economic Injury Disaster Loans (EIDL)  

This loan provides economic relief to small businesses and nonprofit organizations that are currently experiencing a temporary loss of revenue.

SBA Express Bridge Loans

This loan enables small businesses that currently have a business relationship with an SBA Express Lender to access up to $25,000 quickly.

Additional SBA Debt Relief & Payment Deferments

The SBA will automatically pay 6 months of principal, interest, and any associated fees that borrowers owe for all current 7(a), 504, and Microloans in regular servicing status as well as new 7(a), 504, and Microloans disbursed prior to September 27, 2020. This relief is not available for Paycheck Protection Program loans or Economic Injury Disaster loans. Borrowers do not need to apply for this assistance. The Economic Aid Act also authorized additional debt relief payments to 7(a), 504, and Microloan borrowers beyond the six-month period prescribed in the CARES Act. The level of assistance varies based on when the loan was approved and will begin on or after February 1, 2021. Please contact your lender for questions on the availability of this assistance for your SBA loan.

For current SBA Serviced Disaster (Home and Business) Loans: Existing SBA disaster loans approved prior to 2020 in regular servicing status as of March 1, 2020, received an automatic deferment of principal and interest payments through December 31, 2020. This initial deferment period was subsequently extended through March 31, 2021. An additional 12-month deferment of principal and interest payments will be automatically granted to these borrowers. Borrowers will resume their regular payment schedule with the payment immediately preceding March 31, 2022, unless the borrower voluntarily continues to make payments while on deferment. It is important to note that the interest will continue to accrue on the outstanding balance of the loan throughout the duration of the deferment.

[Back to Coronavirus Relief Options & The SBA]

[Back to top]


We know these are stressful times and the myriad relief options and requirements can be confusing. We are here to help! Please email our team at or contact your MountainOne lender directly with any questions. You can also call our Customer Care Center at 855-444-6861 Monday – Friday from 8am-6pm or Saturday from 9am-12pm.


*In connection with American Express’s acquisition of Kabbage, Kabbage established K Servicing to maintain consistency in the way you manage your existing loans. Any Kabbage Funding loans or PPP loans taken prior to October 16, 2020—as well as new PPP loans—will be managed by Kabbage, Inc. through K Servicing.