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Client Login

You're about to reach the peak of convenience: access to your account information, including policy Information, claims reporting and status, request changes to your coverage or contact information, or email your personal Account Manager.

For registration, you’ll need to provide the following information:

  • Enter the Email address which you provided to MountainOne.
  • Enter primary phone number provided to MountainOne.
  • Enter the policy number of any policy which is currently active with MountainOne.
  • Click on Create an Account.

If all the above data is correct a one-time verification code will be sent to the email address used above. Enter the code and hit Submit button. Your account will now be set up.

If the data you entered does not match what is in our account detail for you, a message “Could not find an account based on fields marked below (*)” will be displayed. You can contact your account manager and obtain the correct data information to use to set up your account and try again.

Want to connect to your insurance carrier directly?

To pay your Insurance policy bill, click on the link below corresponding to your Insurance Company. If you don’t know your Insurance Company, or have questions, give us a call!

SCHEDULED MAINTENANCE: Digital Banking may be unavailable on Sunday, December 7, between 12:00am–4:00am for routine system maintenance. Please submit any transactions before or after this timeframe. Thank you!

WINTER STORM ALERT: MountainOne offices & branches in Berkshire County & Pioneer Valley (North Adams, Pittsfield, Williamstown, Stockbridge, Longmeadow, West Springfield, and Wilbraham) will close at 3 pm today, Tuesday, December 2. The South Shore branches (Rockland, Quincy, and Scituate) remain open normal business hours. Please stay safe! As always, our Online and Mobile Banking services are available 24 hours a day.

HOLIDAY NOTICE: In observance of Christmas, all MountainOne offices will close at 12 pm on Wednesday, December 24, and will be closed on Thursday, December 25. As always, our Digital Banking services are available 24 hours a day.

HOLIDAY NOTICE: All MountainOne offices will close early at 2:00 pm on Wednesday, December 31 (New Year’s Eve) and will be closed on Thursday, January 1 (New Year’s Day). As always, our Digital Banking services are available 24 hours a day.