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Client Login

You're about to reach the peak of convenience: access to your account information, including policy Information, claims reporting and status, request changes to your coverage or contact information, or email your personal Account Manager.

For registration, you’ll need to provide the following information:

  • Enter the Email address which you provided to MountainOne.
  • Enter primary phone number provided to MountainOne.
  • Enter the policy number of any policy which is currently active with MountainOne.
  • Click on Create an Account.

If all the above data is correct a one-time verification code will be sent to the email address used above. Enter the code and hit Submit button. Your account will now be set up.

If the data you entered does not match what is in our account detail for you, a message “Could not find an account based on fields marked below (*)” will be displayed. You can contact your account manager and obtain the correct data information to use to set up your account and try again.

Want to connect to your insurance carrier directly?

To pay your Insurance policy bill, click on the link below corresponding to your Insurance Company. If you don’t know your Insurance Company, or have questions, give us a call!

HOLIDAY NOTICE: In observance of Presidents' Day, all MountainOne offices will be closed Monday, February 16. As always, our Digital Banking services are available 24 hours a day.

INSURANCE & INVESTMENTS – NORTH ADAMS OFFICE UPDATE: MountainOne’s Insurance and Investments office at 85 Main Street in North Adams is temporarily closed due to a heating issue. Please visit our nearby location at 296 Main Street in Williamstown, and continue to check this page for updates. We apologize for the inconvenience and appreciate your understanding.