Call 833-933-1681 in the U.S. or +1-812-647-9794 International or quickly report it in Digital Banking Card Controls.
Click the button below to access our email form.
Call for general inquiries, online banking assistance, SWIFT Code Information.
| Day | Time |
|---|---|
| Monday – Friday | 8:00am – 5:00pm |
| Saturday | 9:00am – noon |
Bill Pay Assistance:
844-375-3541
Quicken Assistance:
888-311-7276
Mail Deposits or Bank Correspondence to
93 Main Street
PO Box 997
North Adams, MA 01247-9924
Traveling?
If you have digital banking, please visit Card Controls to add travel notes. You may also call us before any travel to ensure your debit card works wherever you are. 855-444-6861
Report a Lost or Stolen Debit or ATM Card:
833-933-1681 U.S. or +1-812-647-9794 International
Debit Card not working?
Cardholders who are contacted by FIS Card Fraud Detection should respond to the number provided in their SMS or phone message. If you do not have the number, please contact us at 855-444-6861 , and we will provide a number to contact directly to verify transactions.
Cardmember Services & Report a Lost or Stolen Credit Card
Consumer 800-558-3424
Business 800-552-8855
Routing Number
211871015
Call 833-933-1681 U.S. or +1-812-647-9794 International or quickly report it in Digital Banking Card Controls.
HOLIDAY NOTICE: In observance of Independence Day, MountainOne Investments will be closed Friday, July 3, and all MountainOne offices will be closed Saturday, July 4. As always, our Digital Banking services are available 24 hours a day.