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Shannon Dozier

Shannon Dozier

Personal Lines Manager, Insurance Division

Shannon Dozier joined MountainOne Insurance Agency in 2021 and has worked her way up to Personal Lines Manager, where she oversees daily service operations and leads a team of account managers supporting a diverse book of business. A licensed insurance professional, she plays a key role in staff development and ensures consistent service standards across the department. Known for her collaborative leadership style and strong commitment to client care, Shannon focuses on empowering her team, strengthening processes, and enhancing the overall customer experience within the Personal Lines department.

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    HOLIDAY NOTICE: In observance of Presidents' Day, all MountainOne offices will be closed Monday, February 16. As always, our Digital Banking services are available 24 hours a day.

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    INSURANCE & INVESTMENTS – NORTH ADAMS OFFICE UPDATE: MountainOne’s Insurance and Investments office at 85 Main Street in North Adams is temporarily closed due to a heating issue. Please visit our nearby location at 296 Main Street in Williamstown, and continue to check this page for updates. We apologize for the inconvenience and appreciate your understanding.