Important Updates & Scam Alerts
Fraud Center
This page provides you with timely Safety and Security information, as well as tips and tricks to keep you and your accounts safe and secure. Be sure to check back often!
Security
Protecting the Herd
This page provides you with timely Safety and Security information, as well as tips and tricks to keep you and your accounts safe and secure. Be sure to check back often!
We’d move mountains to protect your accounts. That’s why MountainOne invests in enhanced fraud monitoring tools that can help detect unwanted account activity hopefully before it’s too late. If we see something unusual, we may give you a call! If you receive a call from one of our Mountaineers, don’t fret! We’ll ask you a few questions to confirm the details of your transactions, but we won’t ever ask you for your non-public personal information over the phone.
Furthermore, MountainOne does not use unsolicited email, text messages or any social media to discuss your account information, or to ask for non-public personal information. If you are ever in doubt regarding a communication you received, please hang up and contact us directly or 855-444-6861 .
Bottom line? We’re helping in the fight to stopping fraud in its tracks. It’s in our nature!
Identity Theft Resources
Fraud Resources
The Federal Trade Commission provides excellent information on fraud scams.
- Scammers have a playbook
- Build an action plan to avoid scams
- Avoid a business impersonator scam
- FTC impersonator scams
- Ignore phone scam about loans you didn’t apply for
- Avoid an investment scam
- Business and Government impersonator scams
- Jury duty scams
- Amazon impersonator refund scams
- Government agents aren’t asking you to buy gold bars
- Servicemembers protect your identity
- VA benefits scams
- Job scams
- Out of Cloud storage phishing scams
- Avoid work-from-home job scams
- Local law enforcement impersonator scams
- Travel scams
- Spot student loan scams
- Personal property extended warranty or service contract scams
- Package delivery text scam
- Tech support scams
- Watch out for scammy search results
- Prize scam – pay to claim prize
- Ransomware scam targeting corporate executives
- Unpaid toll scam
- Fake check scams targeting online car sellers
- Recognize romance scams
- Did you receive an unexpected package? Read about brushing scams.
- Hard to spot phishing scams
- Medicare open enrollment scams
- Gift card scams
- Solar energy scam
- Gift card scam targeting your congregation
- Scams involving Bitcoin ATMs
- Don’t take the bait on phishing scams
- Five ways to keep scammers & hackers away
- Utility company impersonator scams
- Rental listings scams
- Fake check scams
- Inheritance scam
- “Hi, How are you?” text scams
- Scammers posing as military service members
- Social Security Administration impersonator scam
- Investing scams on social media
- Free weekly credit reports through three national credit reporting agencies
- Scams & your small business
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