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Important: Post-Launch Checklist

Customers should review the following information within the Digital Banking Platform to confirm everything is correct after launch.

  1. Your Accounts
    Verify all your accounts are listed, and available to transact.
  2. Your Scheduled Transfers
    Review any scheduled or recurring transfers. Make sure they are all listed and correct. Approve the transfers to ensure they process and continue to process on the scheduled dates.
  3. Your Account Alerts
    Review any transaction and security alerts you had set up in the prior platform. Verify all alert information is correct.
  4. Your Bill Pay Information
    Review Bill Pay recipients, scheduled payments, and recurring payments to ensure accuracy.

SCHEDULED MAINTENANCE: Digital Banking may be unavailable on Sunday, March 8, between 12:00am–4:00am for routine system maintenance. Please submit any transactions before or after this timeframe. Thank you!

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INSURANCE & INVESTMENTS – NORTH ADAMS OFFICE UPDATE: MountainOne’s Insurance and Investments office at 85 Main Street in North Adams is temporarily closed due to a heating issue. Please visit our nearby location at 296 Main Street in Williamstown, and continue to check this page for updates. We apologize for the inconvenience and appreciate your understanding.